Terms of service

TERMS OF SERVICE

Welcome to NorrKoppel AB! The terms “we”, “us” and “our” refer to NorrKoppel AB. NorrKoppel AB operates this store and website, including all related information, content, features, tools, products and services to provide you with a customized shopping experience (“the Services”). The store is operated on the Shopify platform, which enables us to provide the Services to you.

The following rules and conditions, together with all referenced policies (these “Terms of Service” or “Terms”), describe your rights and obligations when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to comply with these Terms of Service and our Privacy Policy. If you do not agree with these Terms or the Privacy Policy, you should not use or visit our Services.

SECTION 1 – ACCESS AND ACCOUNT

By accepting these Terms of Service, you confirm that you have reached the age of majority in your country of residence, and that you have given us consent for your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our store or purchasing any products or services we offer, you may be asked to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the necessary rights to provide this information.

You are solely responsible for maintaining the security of your account details and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We strive to present accurate representations of our products and services in our online store. However, colors or appearances may differ from how they appear on your screen depending on your device and settings.

We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to what is shown or described. All product descriptions may change at any time without notice. We reserve the right to discontinue any product and to limit quantities offered to any person, region, or jurisdiction.

SECTION 3 – ORDERS

When you place an order, you make an offer to purchase. NorrKoppel AB reserves the right to accept or reject your order for any reason. Your order is not accepted until it has been confirmed and payment received.

Check your order carefully before submitting, as we may not be able to process cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will notify you via the email or phone number you provided.

Your purchases may only be returned or exchanged in accordance with our Refund Policy.

You represent and warrant that your purchases are for personal use and not for resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions may change without prior notice. The applicable price is the one valid at the time of purchase and stated in your order confirmation email. Unless otherwise stated, prices exclude taxes, shipping, handling, customs, or import duties.

Prices in our online store may differ from those in physical stores or other websites. Promotions may have specific conditions that take precedence over these Terms.

You agree to provide accurate payment information and update it promptly when changes occur so we can complete your transactions and contact you if needed.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates and cannot be guaranteed. Delays caused by couriers, customs, or events beyond our control are not our responsibility. Ownership and risk of loss pass to you once we hand the products over to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All rights to trademarks, text, images, design, and content published through the Services belong to NorrKoppel AB or our licensors. The material may not be copied, distributed, or used for commercial purposes without our written consent.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools through the Services. These are offered “as is” and without warranties. Use of such tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to websites operated by third parties. We are not responsible for the content, accuracy, or damages arising from the use of such websites.

SECTION 9 – RELATIONSHIP TO SHOPIFY

The store is operated on the Shopify platform, but all purchases and agreements are made directly between you and NorrKoppel AB. Shopify is not responsible for any transactions.

SECTION 10 – PRIVACY POLICY

All processing of personal data is carried out in accordance with our Privacy Policy. Some personal data may also be subject to Shopify’s policies.

SECTION 11 – FEEDBACK

By submitting ideas, suggestions, or feedback, you grant us the right to use them to improve our Services without any obligation to compensate you.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct any errors, including pricing, product information, or delivery times, and to cancel orders made based on incorrect information.

SECTION 13 – PROHIBITED USES

You may only use the Services for lawful purposes. Prohibited uses include but are not limited to illegal activity, infringement of intellectual property, harassment, spreading malicious code, or bypassing security features.

SECTION 14 – TERMINATION

We may terminate your account or access to the Services at any time if you breach these Terms.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is.” We make no warranties other than those expressly stated.

SECTION 16 – LIMITATION OF LIABILITY

To the extent permitted by law, NorrKoppel AB shall not be liable for indirect or consequential damages, including loss of data or revenue.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold NorrKoppel AB and its partners harmless from any claims arising from your use of the Services in violation of these Terms.

SECTION 18 – SEVERABILITY

If any provision of these Terms is deemed invalid, this shall not affect the remaining provisions.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any right does not constitute a waiver. These Terms constitute the entire agreement between you and us.

SECTION 20 – ASSIGNMENT

You may not assign the agreement without our consent. We may assign our rights and obligations without your consent.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of Sweden. Disputes shall be settled by Swedish courts.

SECTION 22 – HEADINGS

Headings in this agreement are for convenience only.

SECTION 23 – CHANGES TO TERMS OF SERVICE

We may update these Terms by publishing a new version on our website. Material changes will be communicated in accordance with applicable law.

SECTION 24 – CONTACT INFORMATION

Questions regarding the Terms of Service should be sent to info@norrkoppel.se.

Norrkoppel AB
Andra Sidanvägen 41
982 39 Gällivare
Sweden

Email: info@norrkoppel.se
Company registration number: 559543-0496
VAT registration number: SE559543049601